Every organisation creates information. The challenge is knowing what to keep, where to find it, how to protect it, and when it can be safely disposed of. That’s where records managers come in.
Records managers are responsible for the effective management of an organisation’s records in all formats, from creation through to disposal or long-term preservation. Their work supports knowledge and information management, information governance, data protection, and freedom of information requirements.
Far from simply filing documents, records management is a dynamic profession at the heart of good governance, accountability, and decision-making. Records managers ensure that accurate, reliable information is available to the right people at the right time. They help organisations meet legal and regulatory requirements, manage risk, improve efficiency, and protect valuable information assets. No two days are the same. You might be developing retention schedules, improving digital systems, advising colleagues, supporting information governance projects or managing risk.
As organisations increasingly rely on digital information, records management professionals play a vital role in shaping how information is created, organised, stored, protected, and accessed. They work across technology, policy, governance, and business operations, helping organisations navigate an increasingly complex information landscape.
The profession offers opportunities across the public, private, charitable, and heritage sectors, with career paths ranging from Records Assistant and Information Officer to Records Manager, Information Governance Lead, and Chief Information Officer.
If you enjoy solving problems, working with information, improving processes, and making a tangible difference, records management offers a rewarding and future-focused career. It combines analytical thinking, digital expertise, communication skills, and strategic insight to help organisations unlock the value of their information while protecting one of their most important assets.
There are a range of roles available, with titles that include Records Assistant, Records Manager, Information Manager, Digital Records Manager, Knowledge and Information Manager, Data Protection Officer, Corporate Records Officer, Information Rights Officer, Records Appraisal Specialist, Records Manager and Archivist and Senior Information Governance Officer.
